Is Total Life Changes a Scam? – 10 Critical Things To Know Before Joining!

Total Life Changes is not a scam nor it is a pyramid scheme, and we will explain to you why in this review.

Being healthy and physically fit is one of the main goals and objectives everyone has. There are so many companies trying to capitalize on our “health goals” and one of them is Total Life Changes (TLC).

Is Total Life Changes a Scam

TLC is an MLM company that offers you the opportunity to be healthy and earn money at the same time, but the question you may have is, is Total Life Changes a scam? Is it a pyramid scheme? Are the products good? Can you really make money from it?

There are so many questions and in this Total Life Changes review, we will share with you the things to know so that you can make an educated decision.


  • Price to join opportunity: Purchase a Life Changer Kit worth $49.95 or the International LC Kit for $19.95
  • Pros: TLC offers product made up of natural ingredients to support health and wellness for every customer. Aside from their products, they also give you the opportunity to earn by becoming a Life Changer.
  • Cons: TLC’s product are pretty expensive which makes in harder to market. There is no guarantee that you can earn decent amount of income. TLC received customer complaints regarding delivery issues.
  • TLC Founder & CEO: Jack Fallon
  • Verdict: There’s no straightforward answer because everyone will have a different experience with the products and company. So, our take is if you’ve tried the products and you found it beneficial, you can consider joining the business opportunity. Do not join TLC with the sole purpose of making money.



OUT OF 5.0

1. What is Total Life Changes TLC?

Total Life Changes, LLC. is a debt-free direct-selling company offering health & wellness supplements worldwide. It was ranked one of the top 100 direct selling companies in 2016 by the Direct Selling News Magazine, it is BBB accredited with an A+ rating, and it is voted the best place to work in direct selling for 2022.

Jack Fallon of Total Life Changes
Jack Fallon

Total Life Changes was founded by Jack Fallon a very long time ago, and it was first known as SeAcai. And in 2012, SeAcai was re-rebranded as Total Life Changes.

The company now sells over 30+ products which mainly are consumables such as the popular “Iaso Instant Tea” for weight management, health supplements for full body nutrition, women’s dietary supplement, and other personal care products such as, hair and skincare products, essential oils, and so many more.

Consumers may choose to be a customer or an independent distributor, they call themselves “Life Changers”.

The company has grown massively, selling its products to over 140 countries, and many distributors have been going around promoting this as an “amazing business opportunity”.

The company’s moto used to be, “Helping people lose weight and earn money at the same time”, but now they have tone it down to “Providing products and a community that you’ll feel!”

Which I honestly think is more appropriate. The main goal of an MLM company should never be to lure people into the business opportunity, it should be the product centric from the get-go.

I mean, the products should do the talking, who wouldn’t want to lose weight without exercising, right? I know I am one of them.

And, if I really did lose weight, the logical thing for me to do is to share the products with others.

However, with product focus in mind, there were once distributors who made bold claims that “you can lose 5 pounds un 5 days guaranteed”, which had gotten the company a lot of bad press for being misleading. And speaking about bad press…

Total Life Changes Lawsuit 2021

Total Life Changes was hit with a class action lawsuit in July 2021 claiming that there were THC (Tetrahydrocannabinol), one of the compounds in marijuana, found in its Raspberry Lemonade Iaso tea that has led a lady to lose her job due to a failed drug test. The lawsuit was dismissed in November the same year, most likely due to a private settlement.

Warning by the Federal Trade Commission

Back in 2019 when COVID hits, some of its distributors misrepresented the company’s products as a cure for the disease that led to the FTC issuing a warning of false advertising.

Lawsuit filed by the Environmental Research Center

And in 2015, the Environmental Research Center filed a suit against the company for products adulterated with lead (full document here).

Now, being hit with lawsuits doesn’t mean that the company is unlawful, it is common that a company this large will be faced with lawsuits, especially when it comes to a health supplement company represented by distributors who may not be adequately trained.

The question is, should you be a part of the company as a distributor? But first, let’s see if it is a pyramid scheme.

2. Is Total Life Changes a Pyramid Scheme?

No, Total Life Changes is not a pyramid scheme simply because customers do find value in the products they buy from the company, and distributors get compensated as a result of a product sale.

The telltale sign of a pyramid scheme is the strong focus on recruitment, and the products are just a “smokescreen” to disguise the pyramid operation as a “legitimate business”.

Recruits pay a high price to join the opportunity while in return receive a “product” that has no value or mean nothing to the recruit, and they are only rewarded when they recruit someone else to the company.

So, in Total Life Changes, while there is a strong focus on recruitment, some or most of its customers and distributors do experience the benefits of the product, and made money in the process. Feel free to verify if Total Life Changes is a pyramid scheme by watching this video:

The fact that untrained distributors representing the company could spell disaster as they could turn the company’s compensation plan into a pyramid scheme.

Instead of selling the products, they sell the opportunity, and neglect sharing the benefits of the product.

The reason they could be doing so is because simply relying on retail sales isn’t going to earn them a life changing income. You will understand why when I share the compensation plan with you in a while.

At some point, they will need to recruit more distributors into their sales team to earn a substantial income.

As a result, some distributors went straight to selling the business opportunity instead.

Though the company is not running a pyramid scheme, I think it is the company’s responsibility to manage and educate their distributors.

Hence, if you are thinking of joining Total Life Changes, make sure that you do not be one of those who focuses on promoting the business opportunity.

3. Is it easy to make money From Total Life Changes?

If you now believe in the product, and you want to join the business, here’s what you need to know.

Based on the data the company has provided in 2019, I assume the numbers are way below as compared to the current data due to the pandemic and the popularity of MLM companies, these are the figures:

Earnings per month for First-year distributors:

  • 44% earned an average of $157
  • 56% made no money at all
  • Top 10% earned an average of $456
  • Top 1% earned an average of $1,853

Earnings per month for all other distributors:

  • 64% made an average of $362
  • 36% made no money at all
  • Top 10% earned an average of $1,905
  • Top 1% earned an average of $14,471

Let’s consider the term “substantial amount” as $3,000 per month.

Only the top 1% made a life-changing income, while the 99% didn’t.

Remember, this figure is before expenses, which means, if you are treating your prospects to coffee, gas money for travelling, purchase of products, etc.

The final profit could be a lot less than the figures above.

You may be working hard, as a part-time or full-time gig, but it is hard to make money from Total Life Changes.

If a life-changing income is what you are looking for, you may want to check this out.

Let’s study the compensation plan and see why it is tough to earn money from the company.

4. How much does it cost to join?

You can join TLC as either a preferred customer or a Life Changer.

  • Life Changers: Independent representatives of TLC (in other words “Distributors)
  • Preferred Customers: Retail customers with no intention of reselling products or join the compensation plan

As a preferred customer, you will be given access to a personal retail website to make purchases. You can always upgrade to a life changer at any time.

To be a Life Changer in the U.S.

You need to purchase a digital or physical starter kit for $59.95. For international Life Changers.

Along with the starter kit, you have the option to purchase any of their products at a much lower price. These product purchases can be used for personal consumption or to be shared as sample with your prospects.

To be an International Life Changer

You need to purchase the “International Digital LC Starter Kit” for $29.95 plus any of their products.

Quickstart Kits (Choose either one of the packs):

  • Iaso® Original Tea – 5 Pack ($54.95)
  • NutraBurst® 16 fl. Oz ($54.95)
  • NRG ($59.95)
  • Resolution Drops ($59.95)
  • Iaso® Instant Tea – 50 Sachets ($59.95)

Premier Pack ($309.95)

  • NutraBurst® 30 ct. Box
  • NRG 15spl. box
  • (2) Fruit Punch Iaso® Tea Instant
  • Resolution Drops
  • 5-Pack Iaso® Brewed Tea (FREE)
  • Starter Kit

Supreme Pack ($609.95)

  • NutraBurst® 30 ct. Box
    • NutraBurst® 16 fl. oz
    • NRG 15-Pack Box
    • (2) Fruit Punch Iaso® Tea Instant
    • Resolution Drops
    • Delgada Coffee
    • Sea Moss
    • Infinity Oil
    • Home Care Kit- Guardian, Lemon, & Orange Essential Oils
    • Diffuser
    • Starter Kit
    • 10-Pack Iaso® Brewed Tea (FREE)
    • Business Builder Tools (FREE): (10) Top Five Product Guides, (10) Discover Catalogs, (10) Momentum Magazines

5. Total Life Changes Compensation Plan

Let’s first familiarize ourselves with the TLC key terms:

  • Qualifying Volume (QV): the volume credited to you whenever you purchase any of their product.
  • Commissionable Volume (CV): volume credited to a purchased item with a CV value.
  • Group Commissionable Volume (GCV): a collection of all the CVs on someone’s left or right team. 

There are two ways to qualify for commission. 

The first way is to make a purchase for a minimum of 40 QV. 

The second way is through retail sales. When you make 40 QV worth of retail sales, you will be given 5 QV. That means, you need to sell 320QV worth of products to qualify for this commission.

To continually qualify for commissions, you need to maintain at least 40 QV per month. For Life Changers in the rank of Director and higher, they will need to maintain 80 or 120 QV per month within the TLC compensation plan.

There are six ways to earn money in TLC:

  1. Retail Commissions and Daily Pay: Earn 50% of the product’s QV in paid commissions. For Daily Pay, you can get paid within 24 hours after a retail sale. You need at least $12 in retail commission to receive Daily Pay. However, Daily Pay is only available in the US.
  2. G5 Challenge Bonus: You will earn a $50 bonus if you get 5 brand new customers in 30 days. Plus, you will earn at least $100 retail commissions from these 5 new customers. You will also have lifetime access to their TLC App. However, this is only applicable to LC with the rank of Director and above.
  3. Life Changer Sponsor Bonus: Earn 50% in paid commissions for every personally sponsored LC’s first order. Commissions are paid out on weekly sales if active with at least 40QV. 
  4. Binary pay: Earn 10-25% commissions on group commissionable volume (GCV). Carryover volume unused GCV is banked for the following commission week. To be qualified you must have personally sponsored two Life Changers that are currently active with a minimum of 40 QV, one placed in your left team and one in your right team.
  5. Matching bonus: This is based on the percentage of binary pay earned by your 1st and 2nd level LCs. You can earn a 50% matching bonus from 1st level LCs and 10-50% from your 2nd level LCs. This is paid on a weekly basis. However, you need to be a Director or higher to qualify for this bonus
    • Note: that binary pay and the matching bonus are limited only to 60% of your weaker leg volume per week.
  6. Life changer bonus: Earn a $1500 bonus once qualifications are met. Commissions are paid out by the fourth Thursday of each month if eligible. To earn the Life Changer Bonus, a TLC LC must meet the following requirements in the qualification period.
    • Must have been paid as a National Marketing Director or higher and maintain at least 20,000 weak leg volume (WLV) for a minimum of three (3) of the weekly bonus periods committed, where the weekly bonus period end date falls within the Life Changer’s Bonus monthly qualification period. Must be active. The Life Changer Bonus pays eligible TLC LCs $1500, which can be used for office, promotion, or travel expenses to help expand your business.

It sounds complicated, but I will share with you my observation after we check out its rank qualification and benefits.

6. Make more money as you climb the ranks

Affiliate– Active LC with at least 40 QV monthly– Retail commissions
– LC Sponsor Bonus
Associate– Active LC with at least 40 QV monthly
– binary qualified
– Retail commissions
– LC Sponsor Bonus
– 10% Binary commissions
Apprentice– Active LC with at least 40 QV monthly
– binary qualified
– minimum of 500 PLV
– Retail commissions
– LC Sponsor Bonus
– 10% Binary commissions
– One-time Apprentice Bonus of 20 Gifted sample Credits
Director– Active LC with at least 80 QV monthly
– binary qualified
– minimum of 1000 PLV
– Monthly G5 requirement
– Retail commissions
– LC Sponsor Bonus
– 12% Binary commissions
– Matching bonus
Rising Star– Active LC with at least 80 QV monthly
– binary qualified
– at least 2500 PLV
– Must achieve Director rank in a previous week
– Achieve Monthly G5 requirement
– Rising Star Bonus ($200)
– Retail commissions
– LC Sponsor Bonus
– 12% Binary commissions
– Matching bonus
Executive Director– Active LC with at least 80 QV monthly
– binary qualified
– at least 5000 PLV
– Must achieve Rising Star rank in a previous week
– Achieve Monthly G5 requirement
– Retail commissions
– LC Sponsor Bonus
– 14% Binary commissions
– Matching bonus
Regional Director– Active LC with at least 120 QV monthly
– binary qualified, at least 10,000 PLV
– Must achieve Executive Director rank in a previous week
– Achieve Monthly G5 requirement
– Personally Sponsored recent Executive Director.
– Retail commissions
– LC Sponsor Bonus
– 17% Binary commissions
– Matching bonus
National Director– Active LC with at least 120 QV monthly, binary qualified
– at least 20,000 PLV
– Must achieve Regional Director rank in a previous week
– Achieve Monthly G5 requirement
– Personally Sponsored recent Regional Director
– LC Sponsor Bonus
– 20% Binary commissions
– Matching bonus
– $1500 monthly LC bonus
Global Director– Active LC with at least 120 QV monthly
– binary qualified, at least 50,000 PLV
– Must achieve National Director rank in a previous week
– Achieve Monthly G5 requirement
– Personally Sponsored recent – National Director
– Two recent Executive Directors (one of the left team and one of the right team)
– Retail commissions
– LC Sponsor Bonus
– 20% Binary commissions
– Matching bonus
– $1500 monthly LC bonus
Ambassador– Active LC with at least 120 QV monthly
– binary qualified, at least 100,000 PLV
– Must achieve Global Director rank in a previous week
– Achieve Monthly G5 requirement
– Personally Sponsored recent Global Director
– Four recent Executive Directors (2 on the left team and 2 on the right team)
– Retail commissions
– LC Sponsor Bonus
– 22% Binary commissions
– Matching bonus
– $1500 monthly LC bonus
Executive Ambassador– Active LC with at least 120 QV monthly
– binary qualified
at least 250,000 PLV
– Must achieve Ambassador rank in a previous week
– Achieve Monthly G5 requirement
– Personally Sponsored recent Ambassador
– 8 recent Executive Directors (4 on the left team and 4 on the right team)
– Retail commissions
– LC Sponsor Bonus
– 25% Binary commissions
– Matching bonus
– $1500 monthly LC bonus
Grand Ambassador– Active LC with at least 120 QV monthly
– binary qualified
– at least 500,000 PLV
– Must achieve Executive Ambassador rank in a previous week
– Achieve Monthly G5 requirement
– A personally Sponsored recent Executive Ambassador
– 2 personally sponsored recent Ambassadors
– 3 personally sponsored recent Global Ambassadors
– 12 recent Executive Directors (six on the left team and six on the right team)
– Retail commissions
– LC Sponsor Bonus
– 25% Binary commissions
– Matching bonus
– $1500 monthly LC bonus
– TLC Branded Jeep
– Custom Grand Ambassador Ring
Elite Ambassador– Active LC with at least 120 QV monthly
– binary qualified
– at least 1,000,000 PLV
– Must achieve Grand Ambassador rank in a previous week
– Achieve Monthly G5 requirement
– A personally sponsored recent Grand Ambassador
– 2 personally Sponsored recent Executive Ambassador
– 3 personally sponsored recent Ambassador
– 4 personally sponsored recent Global Ambassadors
– 16 recent Executive Directors (8 on the left team and 8 on the right team)
– Retail commissions
– LC Sponsor Bonus
– 25% Binary commissions
– Matching bonus
– $1500 monthly LC bonus
– TLC Branded Tesla and Custom – Elite Ambassador Diamond Encrusted Charm and Necklace

Observation: The lower the ranks, the more focus on product sales, and the product sales will not get you anywhere far in the company.

If you want to truly succeed with the company, you’ll need to be a adequate leader to build a large sales team. The higher the ranks, the more qualifications you’ll see, and the company keeps you at your toes as you may lose your rankings if you didn’t qualify for certain criteria after a certain period.

Now, it is hard to find prospects who will be interested in both the products and the business opportunity, and it is doubly hard to retain existing distributors. The turn-over rate for distributors is extremely high due to the poor compensation at the lowest level, and the sales environment by itself is not easy.

So, just be mindful that it is going to be a tough battle if you wish to be successful with the company.

7. Total Life Changes Products

As you may already know, the company sells a wide range of health supplements and personal care products, and instead of paying hefty fees for advertising and shelving to promote their products, they pay its distributors through a compensation plan.

This allows the company to keep most of its profits for further expansion.

There are six main product categories in Total Life Changes:

  • Total Life Essential Oils
  • Women’s Health
  • Hair and Skin care
  • Energy and Fitness
  • Full Body Nutrition
  • Weight Management

Total Life Essential Oils

Their essential oils are one of the newest to the product line. From my understanding, extracting essential oil is a complicated process. From getting the source, to the equipment for extracting, to storing the essential oils, any hiccups in the process will deem the essential oil not effective.

That’s why another MLM company called Young Living, built an entire business solely on essential oils, and they have done lots of tests, like the Gas Chromatography and Mass Spectrometry to reveal the pertinent details about the quality and composition of the essential oil.

Unfortunately, this information is missing from Total Life Changes. We do not know where they’ve sourced the essential oils from.

Women’s Health

There’s only one product available in the Women’s Health category called BlossoMÉ. It is a dietary supplement formulated to support healthy hormone levels, appetite, skin, and overall mood for women.

If you’d like to learn the benefits of the products, here’s the list of ingredients:

FolateAn essential B vitamin that helps boost energy
ChromiumImprove insulin sensitivity and metabolism
Inositol HexaphosphateReduce anxiety, improve fertility, reduce symptoms of depression
Black CohoshAids menopausal symptoms
Ashwagandha RootImprove blood sugar, mood, memory, muscle strength and fertility
DiindolymethanePrevent breast, uterine, and colorectal cancer
Reishi MushroomBoost immunity, fight fatigue and depression, Anti-Cancer Properties
Korean GinsengImprove overall health
Maca RootRelieve symptoms of menopause, improve mood and energy
Alpha Lipoic AcidCranRich PACAid blood sugar control and weight loss

Hair and skin care

The hair and skin care product line comes with a consumable vitamin, a body oil, two body soap, and a toothpaste.

HSN Vitamins – Hair, Skin, and NailsA multi-functional supplement for healthier hair, skin, and nails.
Infinity OilBody oil that moisturize, soften, and product your skin. It is formulate with chemical-free ingredients.
Essential SoapAromatic soap that cleanses and moisturizes your skin.
Charcoal SoapMoisture and nourishes your skin to keep it healthy and smooth.
LucidaCharcoal-based toothpaste that pursues bacteria and stains.

By now you should be able to see that their products aren’t that special because many other MLM companies, such as the following, offers them too:

So, what helped Total Life Changes penetrate the market is their weight management product line, specifically the Iaso® Instant Tea.

Iaso® Tea

It is known for its all-natural internal cleansing properties (detox) that also helps with appetite control, promotes digestive wellness, supports the circulatory system, and encourages healthy intestines.

Total Life Changes Iaso Tea
Iaso® TeaIngredients
Iaso® Tea Original– Cassia Angustifolia Extract
– Papaya Leaves
– Chamomile Leaves
– Persimmon Leaves
Iaso® Tea Instant– Nutriose FM 06
– Cassia Angustifolia Extract
– Carcia Papaya Extract Powder
– Chamomile Extract Powder
Fruit Punch Iaso® Instant Tea– Dextrin
– Cassia Angustifolia Extract
– Carcia Papaya Extract Powder
– Chamomile Extract Powder
ImmuniTea– Dextrin
– Golden Turmeric Root Extract
– Ashwagandha Powder
– (Ginger) Zingiber Officinale Extract

Although they did not explicitly promote the tea as a weight loss tea on the site, many distributors do so because weight loss is a topic that everyone understands.

Looking at the ingredients we can see that the main focus of the Iaso® Tea is to promote a healthy digestive system, and the key ingredient for weight loss is the “Papaya Extract Powder”.

It is an interesting blend of amazing ingredients and it is no wonder the Iaso® Tea became popular.

Have you tried Iaso® Tea? Feel free to share your experience with us in the comments.

8. Products are expensive

Now, let me put it into the perspective of a consumer (not life-changer).

  • 1 Iaso® Tea cost $54.95
  • Within it, contains 5 tea bags
  • 1 tea bag makes a gallon of tea (128oz)
  • It is recommended to consume 24oz a day

To simply speak, one Iaso® Tea can last for an entire month.

$54.95 every month isn’t that bad, right?

Now, the Iaso® Tea is best used with 3 other products:

ProductsMonthly Cost
NutraBurst® +$59.95
Resolution Drops$59.95

To have an optimal lifestyle, you’ll need to spend about $239.80 per month, and that’s just for one person. If you need to get the products for someone else in the family, it will cost you a bomb.

Due to the high cost of the products, it is not sustainable for a common consumer, even though the products are great.

If you have experienced Total Life Changes products, can you share your thoughts with us? Do you feel the same way?

9. Total Life Changes Reviews: What are people saying?

Total Life Changes has an A+ rating from Better Business Bureau, but performed poorly on customer reviews with only a 1.94 out of 5 stars.

TLC receive a total of 224 customer complaints over the last 3 years, and diving into the customer reviews, many customers had experienced delivery issues.

On a positive note, the customer service staff took quick action to resolve the issues. They resolve most complaints within a day, which explains why they have a A+ rating on BBB.

Total Life Changes Reviews BBB

On Trustpilot, TLC got a 4.4 out of 5 stars rating and 74% of the customers graded them as excellent.

However, as I dived into the customer reviews, I’ve noticed there were many customer complaints revolving around bad customer service and some cited that the products were not effective.

What is your opinion on TLC? Would you recommend the products to people you know? Feel free to share your thoughts below.

10. Verdict: Is Total Life Changes a Scam? Should You Join The Company?

Total Life Changes has weathered many obstacles, but it is not a scam. It focuses a lot on its product delivery and development, and it offers a business opportunity for people who loves the products and want to share it.

So, the question is, should you join the company?

Do you have good experience with the products, the customer service, the life changer?

If you are not convinced on either parts of the business, how are you going to convince others, right?

Now, the next question is, do you or your upline knows how to effectively generate high quality leads to TLC using the internet?

The reason I ask is if you are only relying on your social circle (people you know) to start your TLC business, you’ll most likely be stuck, and you’ll eventually quit.

So, if your goal is to be success with Total Life Changes and be the 1%, I would suggest that you learn how to generate an endless stream of leads online.

Now, if you think that prospecting, recruiting, socializing, persuasion and selling are not your cups of tea…

Then we’ll suggest that you check this program out as it has allowed me to quit my full-time job and still earn a full-time income from home.

Anyway, we are truly honored to be able to share our opinion about Total Life Changes with you.

If you have any thoughts or opinions about Total Life Changes, we invite you to share them with us below.


  1. SARAH WHITE says:

    I have never heard of this company and some how they managed to get into my bank account and charge me. I don’t know how they did it but they are scammers. I HOPE I AM ABLE TO GET MY MONEY BACK. THIEFS!!!!

  2. I truly enjoyed this article, I have been a iBo for over a year.. it has its ups and downs but I enjoy loosing weight and making money for doing it. I have realized I getwhat I put into it and imwhen I bet on myself and told people what I had to offer them my business grew . When I was afraid and didn’t talk about my business it stayed the same.

    1. Hi Tiffany,

      Thank you for sharing your experience here! And, I am Glad that you enjoyed this review. I truly hope that you will achieve success in your business. Do update us when you have achieved great results. All the best!

      ~Jack (BareNakedScam)

  3. I have been with TLC for a year I really enjoy the extra money. I also love the products and it’s very easy to share the products with people and who doesn’t want to loose a few pounds. This is a great article.

    1. Thanks for sharing your experience here Tiffany!

      ~Jack (BareNakedScam)

  4. Hi Jack,

    This Jeanette, I just want to share the resolution from TLC. After three months plus, they decided to unlock my account charging me an extra fee of $55.00. As an Account Specialist, I never heard of such, the only fee I know of is when a company offset your commision. Nevertheless, I agreed but not happy with the extra charge of $55.00.

    God gets the glory.
    Thanks, for reading my cry.
    Minister Jeanette

    1. Thanks for updating Jeanette!

      ~Jack (BareNakedScam)

  5. My name Jeanette, I joined TLC in 2016.

    TLC is a great company with excellent products. I have never experienced any problem with the products. The only minus thing I have experienced is getting tlc customer service dept and accounting department to send a letter back to my CC holder, to vaildate a dollar amount so I can be debit back and pay TLC there money back. This miscommunication been going on since April 2018 up until now July 17, 2018. The issue started when my card was charged a small amount and I didn’t understand the charge, I call TLC customer service and asked if they could explain the charge. The person view all of my orders and TLC pricing, she had know clue. I was advise by TLC customer service to call my CC and dispute the charge and I did. Two weeks later I received an email stating my account was lock due to a dispute, I called TLC customer severice to see why I was locked out. I explained to her what happen, this is when I found out that TLC used some of my points to pay for my smartship and billed me the balance. I was happy that she explained it to me but I’m still unable to use my account. I contact my CC holder and told them that the charge was a legit charged and to send a letter to TLC so they can validate that the charge is ok. My CC holder been waiting since April 2018, for TLC to send back the letter so they can reverse the charge as of today Jul 17, 2018, my CC holder have not received the letter back. I have been calling and texting TLC and nothing has happen my account is still lock. I text TLC today 7-17-18 and they texted back saying they are waiting on my CC holder, I called today 7-17-2018, the manager Nichole at my CC holder and she stated that they have not received anything from TLL, she was just amazed that TLC made that statement, my CC holder is still waiting to receive the letter back from TLC. Ms. Nichole, stated she will note my account that the charge is a valid charge. I’m so frustrated about something so small that have been taken out of content and is taken so long to clear up. As an Accounting Specialist, I’m just lost with words. I asked TLC if they will do a credit and rebilled, GL or a Journal Ledger TLC accounting dept never reply.
    Please I like to know what else can I do to clear up this issue up? I wonder if the owner knows how representatives are treated! In spite of this miscommunication I pray that this can be corrected.

    This is my 1st time doing MLM and I want to do it right.

    Please readers do not take this out of content. TLC is an excellent company with great products!


    1. Hey Jeanette,

      Thanks for sharing your experience here.

      I hope that someone in the TLC community can help you with this minute issue.

      ~Jack (BareNakedScam)

  6. I’ve joined TLC Sept 2017. I’ve placed orders i have never received any of my products besides a container NRG’s.
    I’ve emailed TLC Complaining about the service i received. same answer every time, go to customs and collect your stock. Money was taken from my account, i informed them when i picked up. They said they will refund me, today they giving me another story.
    I never should have signed up. I am so disappointed in the service i received
    So when will i get my money back?

    1. Hi Collette,

      It’s so unfortunate that you are experiencing this.

      Have you tried sending your refund request to [email protected]?

      You may also want to check out their refund policy before sending the email.

      Hope this helps Collette!

      ~Jack (BareNakedScam)

  7. Mabahlakoana Makuta says:

    I’m interested in learning about using the internet to build a business. I ‘m quite interested in this Total Life Changes.

    1. Hi Mrs. Makuta,

      If you are interested in building your TLC business online, I would suggest that you check out this course that will teach you how.

      ~Jack (BareNakedScam)

  8. winnie ngwenya says:

    I just joined TLC and I’ve joined in the total wrong group. There’s no support they support each other as friends. Till today nobody ever couched me, supported me all I get its cold shoulder like am bothering people when I ask. I am in the point of quieting now. Its being a month no sale no ibo

  9. Nancy Nyaga says:

    Thanks Jack for this truly informative piece. I am definitely in a position of making an informed decision knowing that salesmanship is really not my thing.


    1. You are most welcome Nancy! Glad this review helped.

      ~Jack (BareNakedScam)

  10. Tidimalo B Patrick says:

    I have joined Total Life changes 2 weeks ago, so far its amazing

  11. Thanks for the unbiased info. a friend came to me with tlc and I got so excited. however, now I’ll be wary.

  12. Eddardo Wilder says:

    Thinking about starting a business with TLC and use it as a personal training tool. Instead of paying for training you buy into the products or business . What do you think.

    1. I am not quite sure I get what you mean Eddardo.

      What do you mean by personal training tool? Do you mean by developing a training program that wraps around Total Life Changes?

      If that is the case, it is a good idea.

      ~Jack (BareNakedScam)

  13. knowledge says:

    hello i rily need help im strungling to be binary qualified since june i join TLC ,i wanna make money help

  14. Iaso tea is AMAZING!!! I was shocked by how much wastes I released the next day after only 2 cups the previous day! The most popular products that everyone seems to use for great and quick weight loss is the tea combined with NRG, and Nutraburst or the resolution drops! I’m telling you as a customer that you simply can’t go wrong with this trio!! Good luck and happy weight loss everyone.

  15. A friend just introduced this company I really like it but I’m afraid as I lost a lot of money with such companies before

  16. Hello and thanks for your insight. I have the magazine for total life changes and the DVD that most people don’t have the opportunity to see. And you’re right, I’m sure I could be coached and taught all the necessary components to be successful in this endeavor, but I feel just like with any business you would have to spend a lot of your free time Each and every day in making sure that your business was a success. That would be very extremely difficult for myself being that I work 3rd Shift and I am gone every day for at least half the day, so this would not be suitable for me. So I am grateful to you that I did not waste a lot of time in this just to end up failing. So yes your thoughts that you shared were very beneficial in making a wise decision for me – That this is not my calling.

    1. I’m glad this review has given you what you need to know to make an informed decision. You are right! It is not only the external factors that lead a person to succeed, it really depends on each individual’s commitment to the business. You reap what you sow.

      ~Jack (BareNakedScam)

  17. Jack

    I am very happy I found your site and the information you provided for joining TLC or not. I had already signed up thru a friend. I was concerned more about the products whether it works or not. I will be trying the tea out this week.



    1. You are most welcome Terry! Glad this review helped!

      ~Jack (BareNakedScam)

  18. Alexandria Narain says:

    I actually think this is one of the easier ones to make money from. The product lineup is great and packaging is trendy. Plus the market is crazy for this detox tea. So I personally have had success with it. I have tried other ones like perfume, kirby, rainbow and motor club of america and didn’t make a dime.

    1. Every product from an MLM company will feel like an easy sell at start, but when you are at it, the story changes.

      Let me know if you made progress with Total Life Changes.

      ~Jack (BareNakedScam)

  19. I just joined this week an I just love it, I believe I’m going to make good money very soon

  20. Thanks Jack for your review, even though it is outdated. I too, am a TLC distributor. I have been in this business for 2 years now. Our products are awesome and the leaders have worked very hard to build TLC into 5 star direct sales company. We have come a long way in my short 2 years. Our comp plan can’t be beat and training is available every night of the week. We boast in having the number 1 female network marketer in the busines, Ms. Stomy Wellington, AWESOME leader and coach. As well as many 6 digit earners. We tap into 7 of the most popular markets at this time and we are thrilled with the success of our products. I use many of the products myself and I am so pleased with how I look and feel. TOTAL LIFE CHANGES HAS CHANGED MY LIFE! It can change your too!

  21. I about to order the tea. He gave me the website however I do not see where he would get the credit.

    1. The website link he provided is his personal website that is linked to his account with Total Life Changes. Once you buy the product from TLC, he will get the commission through the backend.

      ~Jack (BareNakedScam)

  22. Murugesan Palaniswamipillai says:

    I am in NSW chester hill Australia. I want to join in TLC. Please guide me how to join?

    1. You may want to try speaking with the person who introduced you to TLC or you can visit the Total Life Changes main page and click “Join Now”.

      ~Jack (BareNakedScam)

  23. Eddardo Wilder says:

    I’m looking forward to joining a mlm company, i’m a fitness coach and at this time i’m trying to decide between Total Life Changes and Herbalife. Any suggestions would be helpful.

  24. Stephen, UK says:

    Hi Jack,
    Thanks for the brilliant resume. I have also done a lot of MLM in the past and gave up. I recently joined TLC because the tea and coffee, particularly the coffee worked for me. I am not a good salesman but I would like to move the product online. Can you help me?

    1. Hi Stephen,

      I am not sure on what I can help you with, but I can give you some pointers:

      1. I would suggest that instead of marketing the products through physical meetings or parties, do it online, that way your audience are much larger;
      2. Learn how to be an Internet Marketer. You can gain the knowledge as a Online Marketer here;
      3. Understand your prospects (find out the reasons that will cause them to buy your product, and problems do they face);
      4. Own a website and write blogs that will help your prospects;
      5. Share your blogs on social media

      Hope this helps! Feel free to ask me any questions.

      Jack (BareNakedScam)

  25. jagdish singh says:

    i want to join this company and explore the opportunity. M L M is tough bussiness but it have capcity to pay high

  26. Thank you so much for this review and your suggestions. TLC is only my second attempt at MLM. The first was with a matrix , but only for about six months and while I thought I would do better with this because it’s in the health area, I find it more difficult. I’m not really shy, but I’m discovering that I’m somewhat an introvert when it involves sales. It’s been a year for me and I really have made no profit. I have been thinking about stopping but with your suggestion for gaining a customer base, I’ll try a little longer and harder.


  27. In recent years the courts have come after companies that require reps to purchase a product each month in order to remain active. I looked at the company website, on that site, the VP states his income along with other leaders, this is a clear regulatory violation. After a quick review, it seems rather obvious this is all about making a few key leaders really rich and pulling others in by selling the dream.. a false dream.

  28. Thanks for the insight on joining a mlm company. I am in the process of finding a company to join . The plan is to incorporate the mlm product into my personal fitness training business. TLC

    1. That’s great! I wish you all the best and hope you will find your success with TLC.

      ~Jack (BareNakedScam)

  29. Thank you Jack Cao, I really appreciate the write-up on TLC. I have been contacted by my girlfriend and she has shown me the results of the products. She first ordered and then used the products and then posted her results and I have to say that it is unbelievable because I know her very well and I know how she looked before and now I see her and she looks wonderful.

    I am considering joining the TLC organization and the only reason why is because I do have a large groups of friends. I am going to be first ordering the products first and use it myself and then I will do posting of my progress and take it from there.

    I am glad to read that TLC is a legitimate company and the products are good qualities. But like I told my sponsor I will be testing the products out myself before asking my friends.

    So, again thank you for the write-up on this company and as with all adventures there is going to be some good reviews and bad reviews. I will let you know how everything goes.

    Thank you

  30. I dont believe in most MLM prorgrams for many of the reasons stated above. Most of products sold are ripoffs and scams. That make selling something you dont believe in almost impossuble from the start. Based on product reviews, their products seem pretty good. In a world of epidemic Diabetes, Cancer, Heart Disease, Chronic Obesity, Toxicity which causes inexlicable medical problems….this company seems to have some great ideals. I have a pretty good amount of knowledge regarding herbs and supplements. I am also a Certifid Personal Trainer with the American Council of Exercise so people ask my opinions on nutrition and exercise. I’m 52 years old, 5’11″” wt 178…walk and or run a combined total of 6 to 12 miles a day (according to my fitbit). Engage in strength training 4 or 5 times a week, ride a bike almost daily and assist in coaching my son’s basketball team and still play in over 40 leagues. I take many of the supplements I heard them discuss and I am familiar with the ingredients. Although I have never participated in MLM…and have walked away from many people who have presented these ideals….this concept bears interest to me. I spent at least $100 a month on vitamins, supplements, and herbs….so this this doesn’t represent an increase in monthly cash outflow. The problems in supply are problems of a rapidly growing company…a good problem…but one that needs to be fixed. If you’re morbidly obese, in terrible shape and dont exercise and maintain a terrible diet…this ia probably not a good opportunity. If you follow tnis regimen….it may b e worth trying. If the worse thing I can lose is the cost of a bottle of vitamins, herbs or tea….its probably worth further exploration.

    1. Hi Matt,

      Thanks for your comment!

      Looking forward to hear from you again on your experience with the products.

      ~Jack (BareNakedScam)

  31. Rob Burns says:

    Hi Jack,

    Nice review. My reason for commenting is that I was approached about this biz. opp. and wanted more info on it. So what I did was use reverse marketing on the situation and actually got the lead to join my business.
    Some people do struggle with promoting but when you learn the best alternative it is easy. I’ve lost thousands when I started in the MLM Industry 11 years. Now I research through blogs, google, bing and other resources before joining anything.
    I always start by asking simple question like, does you company provide leads, close all sales, is the start up under one hundred dollars, do they donate to a charity organization, etc..

  32. The WORST customer service EVER! I joined in August 2015 & in one month I am deleting my account & I have lost money. I placed a order & only received part of it. They have given me the run around for a month. I am reporting this incident to BBB & publicly encouraging everyone to stay away from them

  33. Sam Nichelson says:

    I think tlc is a great program i see many people are having success with it. I even at one point considered joining friend gave me some tea. i decided not to. Nothing against them i just am no longer interested in mlms. Much luck to all though that decide to join they do have a generous comp plan.

  34. My comment is i have tried networking business in the past past but did not out for me.People keep telling that is expensive to sign up and the products are expensive.I came across TLC on Facebook and i have been talking to the lady that posted the Ad.But my problems here i don’t want to be a failure.Some of the products are expensive.The cheapest is the coffee.I think you should make the products affordable to people.I think you did not see that part,and is one of the things that leads to failure when products are expensive.Prices are some worth looking in to.That is why i decided to join Avon.cost me only$10 to sign up.And is stress free.And they are affordable

  35. i came across the product by on FB and am checking and need to know
    more and am not fond of monthly high costs or that you have to recruit others….i believe in freedom. I am into anything natural and healthy…anyone have any ideas?

  36. Hello Jack,

    very good write up, however, I must pick you up on one point.

    You say there is no membership fee, but have to buy one product a month.

    The value by the way is 40PCV, which equates to about $44.

    That is the membership fee disguised as a product purchase.

    Some commentators have described TLC as a product based pyramid scheme. I understand why.

    What hurts though is how easy it is for this company not to pay you commissions …….. ever.

    Also to minimise through the binary plan how much you may earn.

    Not a company I suggest people being involved with.

    1. MLM Curiosity says:

      Hello Laurence, on what do you base your statement about TLC commissions and their binary plan?

      Jack and anyone, please weigh in if you know and Laurence cannot answer this timely.

      Thank you all.

      1. Well, I would think that it is only fair to remain as a member of TLC if I continuously use its product. There is no disguise on the membership, unlike many other MLM companies where they charge you for membership fees without any product tied in.

        As for the compensation plan, I think it is fair because on the first tier, whenever some one buys a product through your given website, you make a 50% commission. The binary compensation plan is basically a bonus.

        Hope this helps!

        ~Jack (BareNakedScam)

    2. Rae Cribbs says:

      You only need to buy a product or products at a certain level if you would like to receive any money from your sells or the people under you. You are not kicked out if you don’t order. You’re website and everything stays intact.

  37. I am so sorry for the “bad” experiences others have had. I had some also; still having some, but I understand that this happens with new business’. They are new to the US. Growing pangs is what I call it. This company is experiencing some massive growth at a very rapid pace. It is not all about money, but I am making more money from this company than all my past business experiences. It is still blowing my mind! My change has finally come! Hats off to Total Life Changes!

  38. Jack Cao this is the most wonderful unbiased review I’ve ever read. Thanks lots

  39. Total Life Changes is becoming a terrible waste of time. I cannot ever get the corporate office to answer any phone calls regarding tracking of products. Currently I have six customers pissed off because they can’t get the product shipped to them after paying over $107 for shipping/taxes/product of resolution. There isn’t anything that states it’s on back order. All mailboxes for the corporate number are “Full”. Any suggestions/

  40. Gloria Corbett says:

    I can’t believe you’ll took money out of my account in I didn’t order nothing, all I’m asking is for you to put my money back in my account asap or my bank is gonna do a fraud papers on you all.

  41. In reference to not having health benefits regarding products. The company can’t make health claims about their products.

  42. I joined TLC just to get product. After 40 days of not receiving it and getting charged a second time (auto ship) I requested a refund and full cancellation. 3 weeks later, they send me product. I reported this to BBB and got email response that they would at the least refund me for my second auto ship. Low and behold, I received no refund and today in the mail I received more product. TLC has by far the worse customer service in the entire industry. It’s impossible to cancel and receive a refund. Live and learn I guess!!

    1. The same exact thing is happening to me. When I first joined it took forever to get product. I’ve been trying to cancel since May of 2015 and got charged again in Dec. All I get is robotic responses. All I want is my money back for the tea I didn’t request. Good luck with the worst customer service on the planet!!!!

  43. Carl Moore says:

    I recently joined this MLM opportunity. I believe that once I receive my tea, that it will sell itself. My wife was my first customer. I seen the product work. My only hang up is the time I have been waiting to receive my total shipment. The business opportunity has gotten off to a slow start, but the testimony I read above, ensures me that better days are ahead.

  44. I actually have also joined many MLM companies over the years and lost a lot of money. I came across Total life Changes as a friend had recommended the tea. I was not looking for a business opportunity, however I tried the tea and absolutely loved the product. I just happened to post something on Facebook about how great I thought the tea was and that I had lost 2kg in a week, I was bombarded with people wanting to try it. This led me to join the business and in a couple of months I have made more money with TLC than I did from all the combined companies I had joined previously. I believe there is no selling needed if you use these products. I am so happy I came across this company. I do agree that it is not for everyone, however I do believe that if you have great products you just can recommend and not actually sell.

    1. I agree with you Beverly these products are amazing and they actually work. All I have to do is tell MY results (testimonies) and I get people hitting me up all the time asking questions. Word of mouth is everything and the companies name says it all… TOTAL LIFE CHANGES!!!

  45. Brilliant writeup. I am definately more informed about this product and will be mindful going forward 🙂

    1. You are welcome Andy! I’m glad I am providing value to the online community.

      ~Jack (BareNakedScam)

  46. A good post with tons of quality stuff – thanks for the heads up

  47. outstanding review and site has given me data needed to start my own business. Thanks!

    1. Hi Tony,

      Glad I could be of help!

      ~Jack (BareNakedScam)

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